Ice-O-Matic Ice Machine Error Codes

Ice-O-Matic Ice Machine Error Codes: Troubleshooting Guide

Ice-O-Matic ice machines are trusted for their reliability and efficiency, but like any appliance, they can occasionally display error codes. These codes help pinpoint the exact issue, saving you time and effort in troubleshooting. In this guide, we’ll explore common Ice-O-Matic error codes, their meanings, and simple solutions to get your machine back on track.

Ice-o-matic Ice Machine Error Codes

Understanding Ice-O-Matic Ice Machine Error Codes

Ice-O-Matic error codes are diagnostic tools designed to alert users when there’s a problem. Each code corresponds to a specific issue, ranging from minor fixes to maintenance needs. Here’s a quick breakdown of what to expect:

  • ● Self-Diagnosis: Most Ice-O-Matic machines perform automatic checks and display error codes when something is amiss.
  • ● Efficiency: Error codes minimize downtime by offering immediate insights into the issue.
  • ● Safety: They prevent further damage by stopping the machine during critical failures.

Common Ice-O-Matic Ice Machine Error Codes and Solutions

1. Code E01: Water Supply Error

What it Means: The machine isn’t getting enough water.
Possible Causes:

  • ● Clogged water filters.
  • ● Low water pressure.
  • ● Disconnected or kinked water lines.

How to Fix It:

  • ✔︎ Inspect and clean water filters.
  • ✔︎ Ensure the water supply valve is fully open.
  • ✔︎ Check water lines for kinks or damage.

 

2. Code E02: High-Temperature Alarm

What it Means: The internal temperature is too high for optimal performance.
Possible Causes:

  • ● Dirty condenser coils.
  • ● Blocked airflow around the machine.
  • ● High ambient temperatures.

How to Fix It:

  • ✔︎ Clean the condenser coils with a soft brush or vacuum.
  • ✔︎ Move the machine to a well-ventilated area.
  • ✔︎ Ensure the room temperature is within the manufacturer’s recommended range.

 

3. Code E03: Ice Thickness Sensor Error

What it Means: The sensor detecting ice thickness is malfunctioning.
Possible Causes:

  • ● Faulty or misaligned ice thickness sensor.
  • ● Build-up of mineral deposits on the sensor.

How to Fix It:

  • ✔︎ Check if the sensor is securely attached and aligned correctly.
  • ✔︎ Clean the sensor with a soft cloth and warm water to remove mineral build-up.

 

4. Code E04: Water Pump Failure

What it Means: The water pump isn’t circulating water properly.
Possible Causes:

  • ● Blocked pump or hoses.
  • ● Faulty water pump motor.

How to Fix It:

  • ✔︎ Remove and clean any debris from the pump or hoses.
  • ✔︎ Test the water pump; replace it if necessary.

 

5. Code E05: Bin Full Sensor Malfunction

What it Means: The machine thinks the ice bin is full even when it’s not.
Possible Causes:

  • ● Faulty bin sensor.
  • ● Ice build-up interfering with the sensor.

How to Fix It:

  • ✔︎ Clear any ice blocking the sensor.
  • ✔︎ Inspect and replace the sensor if needed.

Preventing Ice-O-Matic Ice Machine Error Codes

1. Regular Maintenance

Schedule routine cleanings and inspections to prevent build-ups that lead to errors.

2. Use Quality Water

Install water filters to reduce mineral deposits that can damage sensors and components.

3. Monitor Usage

Avoid overloading the machine or running it in extreme conditions to extend its lifespan.

Ice-O-Matic Service Manual for Error Codes

The Ice-O-Matic Service Manual is a must-have resource for troubleshooting error codes on Ice-O-Matic ice machines. It offers step-by-step guidance for diagnosing and fixing issues with water systems, refrigeration, electrical components, and more. Key sections include:

  • Troubleshooting Trees: Flowcharts for resolving specific error codes.
  • Water & Refrigeration Systems: Guidance on diagnosing supply and cycle issues.
  • Electrical Diagrams: Tools for addressing control and circuit errors.

To access the manual or seek support, download the PDF or contact Ice-O-Matic’s Technical Service team for professional assistance.

Access the Ice-O-Matic Service Manual PDF

While many error codes can be resolved with simple steps, some issues require expert attention. If the error persists after troubleshooting, it’s best to contact a certified Ice-O-Matic technician. This ensures your machine is repaired safely and effectively. We have Certified Engineers who are experts when it comes to Ice-o-matic Ice Machine Repairs, Contact us today.

Ice-o-matic Error Code FAQs

Fault lights on Ice-O-Matic machines indicate specific issues. Common lights include warnings for water supply problems, high temperatures, bin full errors, or sensor malfunctions. Refer to the machine’s user manual for detailed interpretations.

To reset your Ice-O-Matic ice machine, locate the reset button (usually behind the front panel). Press and hold the button for a few seconds until the machine powers down and restarts. Ensure any issues triggering error codes are resolved before resetting.

This usually happens due to a faulty bin full sensor or ice build-up blocking the sensor. Clear any ice or debris around the sensor, and if the issue persists, the sensor may need to be repaired or replaced.

A drain failure often results from clogged or blocked drain lines. Disconnect and clean the drain line to remove debris or mineral deposits. If the problem continues, inspect the drain pump for damage and replace it if necessary.

Flashing lights typically indicate an error code. Check your user manual or error code chart to identify the specific issue. Common causes include water supply problems, temperature alarms, or sensor errors.

The ice warning light alerts you to potential issues with ice production, such as inadequate water supply, malfunctioning sensors, or a full ice bin. Troubleshoot based on the specific code associated with the warning light for a targeted fix.

Understanding Scotsman Ice Machine Error Codes: A Comprehensive Guide to Scotsman Ice Machine Repair

Understanding Scotsman Ice Machine Error Codes

Scotsman Ice Machines are indisputably one of the best in the market, known for their superior quality, efficiency, and durability. But just like any other machine, they can encounter problems, and when they do, they flash error codes. These error codes can be quite bewildering if you don’t understand what they mean. Here we will help decipher these Scotsman Ice Machine error codes and guide you through simple repair processes.

Common Scotsman Ice Machine Error Codes

Here are some of the most common error codes you may encounter with your Scotsman Prodigy modular cube models: C0322, C0522, C0722, C0330, C0530, C0630, C0830, C01030, C01448, C01848, and C02148.

  •  1 – Indicates long freeze time, leading to shutdown.
  • 1 (flashing) – Signifies an attempt to retry a long freeze cycle.
  • 2 – Denotes long harvest time, resulting in shutdown.
  • 2 (flashing) – Indicates an effort to retry a long harvest cycle.
  • 3 – Reflects slow water filling.
  • 4 – Implies high discharging temperature.
  • 5 – Shows a malfunctioning sump temp sensor.
  • 7 – Displays a failing discharge temp sensor. 8 – Points out thin ice due to a short freeze cycle.
  • 8 (flashing) – Suggests an attempt to retry a short freeze cycle.

As for Prodigy flaked and nugget ice machines from Scotsman, applicable to models F0522, C0822, F1222, F1522, N0422, N0622, N0922, and N1322.

  • 1 – Indicates no ice detected, leading to shut down.
  • 1 (blinking) – Signifies no ice detected, attempting to retry.
  • 2 – Points out an overload in the auger motor, causing a shutdown.
  • 2 (blinking) – Shows an overload in the auger motor, while trying to retry.
  • 3 – Reveals an absence of water in the reservoir.
  • 4 – Suggests that refrigeration pressure is either too high or too low.

24/7 Scotsman Ice Maker Repair Service

Experiencing issues with your Scotsman Ice Machine? Don’t let it disrupt your day! We offer on-site callout and repair services in London. Trust our experts to get your machine back to perfect working order. Call us today on 0203 488 1889 for swift, efficient, and reliable service!

Visit our Ice Machine Repair Services page to get your Scotsman Ice Maker back in action today!

Hoshizaki Ice Machine error codes

If faults are occurring on your Hoshizaki Ice Maker, it is very important to discover it quickly. Error codes are a great way to find out the initial problem. Error codes are usually displayed on the controller.

If you can’t find what you are looking for, give us a call on 0203 488 1889 and we will be happy to help.

Hoshizaki Ice Machine error codes:

Error Code Problem Corrective Action/Reset Details
E1 Freeze Cycle Backup Timer

Freeze cycle backup timer (Control Board Setting 6) has terminated.

45 min. after water tank starts to close in preceding harvest cycle, unit stops if the evaporator temperature is above 32°F (0°C).

Check for inlet water valve leaking by, hot gas valve leaking by, pump motor not pumping, thermostatic expansion valve not feeding properly, low charge, or inefficient compressor.

 

Press the “RESET” button to reset.

E2 Harvest Cycle Backup Timer

Harvest cycle backup timer has terminated.

30 min. after water tank starts to open in harvest cycle, unit stops if harvest cycle termination temperature (Control Board Setting 1) has not been reached.

Check for open thermistor, HGV not opening, TXV leaking by, low charge, or inefficient compressor.

 

Press the “RESET” button to reset.

EE

(E3)

Water Tank Opening Backup Timer

3-minute opening backup timer starts when water tank starts to open.

If actuator motor’s internal position sensor does not indicate water tank is fully open within

3 minutes, display shows “EE” and unit stops for 60 minutes.

If error recurs after unit resumes operation,

display shows “EE” and unit shuts down.

Check actuator motor and control board. Press the “RESET” button to reset.
EE

(E4)

Water Tank Closing Backup Timer

3-minute closing backup timer starts when water tank starts to close.

If actuator motor’s internal position sensor does not indicate water tank is fully closed within

3 minutes, display shows “EE” and unit stops for 60 minutes.

If error recurs after unit resumes operation,

display shows “EE” and unit shuts down.

Check actuator motor and control board. Press the “RESET” button to reset.
EE

(E5)

High Evaporator Temperature

If evaporator temperature 140°F (60°C) or higher for 5 sec., unit stops.

Check for harvest problem (stuck HGV or control board relay), hot water entering unit, or shorted thermistor.

 

Press the “RESET” button to reset.

EE

(E9)

Condenser Thermistor Error

If condenser thermistor is open or shorted for 2 sec., unit stops.

Note: IM-500SAA does not utilize a condenser

thermistor, therefore E9 error will not occur.

Replace condenser thermistor.
EE

(EA)

Control Board Error

If model data IC is defective, unit stops.

Replace control board.
EE

(EC)

Evaporator (Cube Control) Thermistor Error If evaporator thermistor is open or shorted for 2 sec., unit stops. Replace evaporator thermistor.
EE

(Ed)

Water Regulating Valve Error

If water regulating valve thermistor detects a temperature below the water regulating valve error detection temperature (Control Board Setting 36), error is displayed but unit continues to operate.

Note: IM-500SAA does not utilize a water

regulating valve, therefore Ed error will not occur.

Check water regulating valve. Press the “RESET” button to reset.

Need fast and reliable solutions? Visit our Ice Machine Repair Services page to get your Hoshizaki ice maker back in action today!