When a commercial fridge or freezer goes down, stock is at risk and every hour counts. Be Cool Refrigeration provides commercial fridge repair across London for restaurants, pubs, cafés, shops and commercial kitchens. We repair fridges, freezers, cold rooms and display cabinets of every make, and our F-Gas certified engineers are available 24/7 for emergency callouts. Family-run since 2004 with more than 2,000 projects delivered, we find the fault and get you back to trading.
Why Speed Matters
A commercial fridge or cold room failure can lead to food safety problems and real financial loss. Even a few hours of rising temperatures can put thousands of pounds of stock at risk and create issues with your food safety records. Call us with the fault and your location and we will give you a realistic arrival window, prioritising jobs by how urgent they are and how much stock is on the line. Where we can, we complete the repair on the first visit; if a part needs ordering, we will tell you and advise how to protect your stock in the meantime.
Brands We Work With
Equipment We Repair
- Commercial fridges and freezersUpright, under-counter, and chest units from all major brands
- Walk-in cold rooms and freezer roomsFull refrigeration system and panel repairs
- Display fridges and deli countersServe-over, multideck, and glass door display units
- Bottle coolers and bar fridgesBack-bar and under-bar cooling units
- Blast chillers and blast freezersRapid chill-down units for commercial kitchens
- Ice machines and cellar coolersAll types of ice production and cellar cooling equipment
We also service saladette and pizza prep counters, deli and serve-over displays, and bottle coolers and back-bar units, so whatever you run front or back of house, we can repair it.
Accredited & Certified
What Our Clients Say
Read All Reviews“I spoke with Danny this morning who gave me immediate, clear and supportive advice on a problem with a Daikin unit. No sense of trying to angle for a call-out and I’d be comfortable calling should that ultimately be necessary.”
Helpful immediate advice
“I would like to thank the Be Cool team for the excellent service I have received since I phoned on Saturday. Be Cool did everything they said they would. Someone called me back first thing on Monday morning and sent a very polite, excellent engineer on Tuesday who fixed what has been a nagging problem for far too long. I would give you 100 stars and not just the standard 5. I very much appreciated the phone call giving me notice that the engineer would arrive in one hour. In this day and age a company with the Be Cool level of service is rare indeed. What’s more everyone I spoke to on the phone was charming, as was the engineer. Everyone could not have been more helpful. I live in hope that there will be a swift return to this level of service which I have not received for a very long time. Congratulations!”
In this day and age a company with the Be Cool level of service is rare indeed.
“Be Cool did a fantastic job fitting our AC domestic unit. From helping us select the right system to guidance on how to use it, helpful and professional approach was very much appreciated. First class service backed up by regular calls to keep us updated on delivery and fitting schedule ⭐️⭐️⭐️⭐️⭐️”
Excellent, professional service
“We have used Be Cool several times in the last few months. Very friendly proactive staff and engineers can make repairs on site which is extremely useful.”
Excellent on-going service
“Very helpfull. Thank you so much!!”
Very helpfull. Thank you
“We used BeCool Ltd. to install new air conditioning in one of our 800sqm London venues. Top class! This was a big project but took little over two weeks. From the initial consultation to the handover, nothing was too much. The professionalism and quality of work was second to none. Following that, we used them to upgrade the air conditioning in our second London venue. Could not fault Ali and his team and BeCool Ltd is now our go-to place for AC and refrigeration. Thanks!”
The professionalism and quality of work was second to none!
“Came out quickly – fixed it on the same day. In a world of “you get what you pay for”, their prices are very reasonable. I hope I won’t need their services again, but if I do – will call them first thing.”
Came out quickly - fixed it on the same day!
“BeCool were really helpful and quick to fix our air conditioning issues, thank you!”
Really helpful & quick to fix!
“Be Cool have been working for us for over 5 years (since 2011), they install and maintain all the commercial refrigeration and air-conditioning equipment for our projects. Our trust has always grown in Be Cool and because of this we always follow their recommendations…. “They have simply never let us down attending emergencies immediately and undertaking the work to high quality”.”
Work to high quality
“Fridges, cold rooms, air-conditioning, ice machines, electric ovens, ice makers and MANY MORE…Be Cool have supplied and maintained our equipment since our restaurants, pubs and hotels opened (since 2010) and we have never look further…they have always responded to our calls and breakdowns. Knowledgeable! Professional!”
Knowledgeable! Professional!
“I spoke with Danny this morning who gave me immediate, clear and supportive advice on a problem with a Daikin unit. No sense of trying to angle for a call-out and I’d be comfortable calling should that ultimately be necessary.”
Helpful immediate advice
“I would like to thank the Be Cool team for the excellent service I have received since I phoned on Saturday. Be Cool did everything they said they would. Someone called me back first thing on Monday morning and sent a very polite, excellent engineer on Tuesday who fixed what has been a nagging problem for far too long. I would give you 100 stars and not just the standard 5. I very much appreciated the phone call giving me notice that the engineer would arrive in one hour. In this day and age a company with the Be Cool level of service is rare indeed. What’s more everyone I spoke to on the phone was charming, as was the engineer. Everyone could not have been more helpful. I live in hope that there will be a swift return to this level of service which I have not received for a very long time. Congratulations!”
In this day and age a company with the Be Cool level of service is rare indeed.
“Be Cool did a fantastic job fitting our AC domestic unit. From helping us select the right system to guidance on how to use it, helpful and professional approach was very much appreciated. First class service backed up by regular calls to keep us updated on delivery and fitting schedule ⭐️⭐️⭐️⭐️⭐️”
Excellent, professional service
“We have used Be Cool several times in the last few months. Very friendly proactive staff and engineers can make repairs on site which is extremely useful.”
Excellent on-going service
“Very helpfull. Thank you so much!!”
Very helpfull. Thank you
“We used BeCool Ltd. to install new air conditioning in one of our 800sqm London venues. Top class! This was a big project but took little over two weeks. From the initial consultation to the handover, nothing was too much. The professionalism and quality of work was second to none. Following that, we used them to upgrade the air conditioning in our second London venue. Could not fault Ali and his team and BeCool Ltd is now our go-to place for AC and refrigeration. Thanks!”
The professionalism and quality of work was second to none!
“Came out quickly – fixed it on the same day. In a world of “you get what you pay for”, their prices are very reasonable. I hope I won’t need their services again, but if I do – will call them first thing.”
Came out quickly - fixed it on the same day!
“BeCool were really helpful and quick to fix our air conditioning issues, thank you!”
Really helpful & quick to fix!
“Be Cool have been working for us for over 5 years (since 2011), they install and maintain all the commercial refrigeration and air-conditioning equipment for our projects. Our trust has always grown in Be Cool and because of this we always follow their recommendations…. “They have simply never let us down attending emergencies immediately and undertaking the work to high quality”.”
Work to high quality
“Fridges, cold rooms, air-conditioning, ice machines, electric ovens, ice makers and MANY MORE…Be Cool have supplied and maintained our equipment since our restaurants, pubs and hotels opened (since 2010) and we have never look further…they have always responded to our calls and breakdowns. Knowledgeable! Professional!”
Knowledgeable! Professional!
“I spoke with Danny this morning who gave me immediate, clear and supportive advice on a problem with a Daikin unit. No sense of trying to angle for a call-out and I’d be comfortable calling should that ultimately be necessary.”
Helpful immediate advice
“I would like to thank the Be Cool team for the excellent service I have received since I phoned on Saturday. Be Cool did everything they said they would. Someone called me back first thing on Monday morning and sent a very polite, excellent engineer on Tuesday who fixed what has been a nagging problem for far too long. I would give you 100 stars and not just the standard 5. I very much appreciated the phone call giving me notice that the engineer would arrive in one hour. In this day and age a company with the Be Cool level of service is rare indeed. What’s more everyone I spoke to on the phone was charming, as was the engineer. Everyone could not have been more helpful. I live in hope that there will be a swift return to this level of service which I have not received for a very long time. Congratulations!”
In this day and age a company with the Be Cool level of service is rare indeed.
“Be Cool did a fantastic job fitting our AC domestic unit. From helping us select the right system to guidance on how to use it, helpful and professional approach was very much appreciated. First class service backed up by regular calls to keep us updated on delivery and fitting schedule ⭐️⭐️⭐️⭐️⭐️”
Excellent, professional service
“We have used Be Cool several times in the last few months. Very friendly proactive staff and engineers can make repairs on site which is extremely useful.”
Excellent on-going service
“Very helpfull. Thank you so much!!”
Very helpfull. Thank you
“We used BeCool Ltd. to install new air conditioning in one of our 800sqm London venues. Top class! This was a big project but took little over two weeks. From the initial consultation to the handover, nothing was too much. The professionalism and quality of work was second to none. Following that, we used them to upgrade the air conditioning in our second London venue. Could not fault Ali and his team and BeCool Ltd is now our go-to place for AC and refrigeration. Thanks!”
The professionalism and quality of work was second to none!
“Came out quickly – fixed it on the same day. In a world of “you get what you pay for”, their prices are very reasonable. I hope I won’t need their services again, but if I do – will call them first thing.”
Came out quickly - fixed it on the same day!
“BeCool were really helpful and quick to fix our air conditioning issues, thank you!”
Really helpful & quick to fix!
“Be Cool have been working for us for over 5 years (since 2011), they install and maintain all the commercial refrigeration and air-conditioning equipment for our projects. Our trust has always grown in Be Cool and because of this we always follow their recommendations…. “They have simply never let us down attending emergencies immediately and undertaking the work to high quality”.”
Work to high quality
“Fridges, cold rooms, air-conditioning, ice machines, electric ovens, ice makers and MANY MORE…Be Cool have supplied and maintained our equipment since our restaurants, pubs and hotels opened (since 2010) and we have never look further…they have always responded to our calls and breakdowns. Knowledgeable! Professional!”
Knowledgeable! Professional!
“I spoke with Danny this morning who gave me immediate, clear and supportive advice on a problem with a Daikin unit. No sense of trying to angle for a call-out and I’d be comfortable calling should that ultimately be necessary.”
Helpful immediate advice
“I would like to thank the Be Cool team for the excellent service I have received since I phoned on Saturday. Be Cool did everything they said they would. Someone called me back first thing on Monday morning and sent a very polite, excellent engineer on Tuesday who fixed what has been a nagging problem for far too long. I would give you 100 stars and not just the standard 5. I very much appreciated the phone call giving me notice that the engineer would arrive in one hour. In this day and age a company with the Be Cool level of service is rare indeed. What’s more everyone I spoke to on the phone was charming, as was the engineer. Everyone could not have been more helpful. I live in hope that there will be a swift return to this level of service which I have not received for a very long time. Congratulations!”
In this day and age a company with the Be Cool level of service is rare indeed.
“Be Cool did a fantastic job fitting our AC domestic unit. From helping us select the right system to guidance on how to use it, helpful and professional approach was very much appreciated. First class service backed up by regular calls to keep us updated on delivery and fitting schedule ⭐️⭐️⭐️⭐️⭐️”
Excellent, professional service
“We have used Be Cool several times in the last few months. Very friendly proactive staff and engineers can make repairs on site which is extremely useful.”
Excellent on-going service
“Very helpfull. Thank you so much!!”
Very helpfull. Thank you
“We used BeCool Ltd. to install new air conditioning in one of our 800sqm London venues. Top class! This was a big project but took little over two weeks. From the initial consultation to the handover, nothing was too much. The professionalism and quality of work was second to none. Following that, we used them to upgrade the air conditioning in our second London venue. Could not fault Ali and his team and BeCool Ltd is now our go-to place for AC and refrigeration. Thanks!”
The professionalism and quality of work was second to none!
“Came out quickly – fixed it on the same day. In a world of “you get what you pay for”, their prices are very reasonable. I hope I won’t need their services again, but if I do – will call them first thing.”
Came out quickly - fixed it on the same day!
“BeCool were really helpful and quick to fix our air conditioning issues, thank you!”
Really helpful & quick to fix!
“Be Cool have been working for us for over 5 years (since 2011), they install and maintain all the commercial refrigeration and air-conditioning equipment for our projects. Our trust has always grown in Be Cool and because of this we always follow their recommendations…. “They have simply never let us down attending emergencies immediately and undertaking the work to high quality”.”
Work to high quality
“Fridges, cold rooms, air-conditioning, ice machines, electric ovens, ice makers and MANY MORE…Be Cool have supplied and maintained our equipment since our restaurants, pubs and hotels opened (since 2010) and we have never look further…they have always responded to our calls and breakdowns. Knowledgeable! Professional!”
Knowledgeable! Professional!
Commercial Fridge Repair for Your Type of Business
Every site runs different equipment, and our engineers repair all of it across London and the surrounding counties:
- Restaurants and commercial kitchensPrep counters, upright fridges and freezers, blast chillers and walk-in cold rooms
- Pubs and barsBottle coolers, back-bar fridges and cellar cooling systems
- Cafés and coffee shopsUnder-counter fridges, display chillers and ice machines
- Shops, convenience stores and supermarketsMultideck display fridges, serve-over counters and freezer cabinets
- Hotels and care homesCold rooms, bulk storage fridges and freezers
- Offices and food manufacturersCold storage, blast freezers and process cooling
Our Process
Call us on 0203 488 1889
Describe the fault and the equipment affected. We prioritise based on urgency and stock risk.
Engineer dispatched
We give you a realistic arrival window and offer out-of-hours and weekend cover for businesses that trade evenings and weekends.
Diagnosis and repair
Our engineers carry commonly used parts and refrigerant, and where possible we complete the repair on the first visit. Costs are confirmed before any work begins.
Follow-up
If parts need ordering, we arrange a return visit promptly and advise on temporary measures to protect your stock.
Call us today
0203 488 1889
Common Faults We Fix
- Not coolingCompressor faults, refrigerant leaks, thermostat failures
- Excessive ice build-upDefrost heater failures, door seal issues, fan problems
- Strange noisesFan motor bearings, compressor vibration, expansion valve issues
- Water leaksBlocked drains, defrost issues, damaged drain pans
- Temperature fluctuationsThermostat calibration, airflow restrictions, overloading
- Error codesController faults on Carel, Dixell, Danfoss, and other systems
Commercial Fridge Servicing and Maintenance
Most commercial refrigeration breakdowns are preventable. Regular commercial fridge servicing catches worn door seals, weak compressors and slow refrigerant loss before they shut you down mid-service. We offer planned maintenance contracts with scheduled servicing and priority emergency cover, which also helps you stay on top of Environmental Health inspections and food safety audits. If you are weighing up an ageing unit, our guide on repairing or replacing a commercial fridge walks through the numbers.
What Affects the Cost of a Commercial Fridge Repair
Every repair is different, so we confirm the price with you before any work starts, with no surprises on the invoice. A few things shape the final figure:
- The fault A thermostat or door seal is a quick job; a failed compressor or a refrigerant leak takes more time, parts and gas.
- Parts and availability Common spares are straightforward to fit; obsolete or brand-specific parts can take longer to source.
- The refrigerant Older gases such as R404A are being phased out and cost more, which can tip an old unit towards replacement.
- Age and condition A well-kept unit under 7 to 8 years old is usually worth repairing; older equipment with recurring faults may be more economical to replace.
Whatever the fault, we give you an honest recommendation rather than pushing an unnecessary replacement.
Areas We Cover Across London
Our engineers cover Greater London and the Home Counties for commercial fridge repair. That includes Central London, the City, Camden, Islington, Hackney, Shoreditch, Westminster, Croydon, Bromley and Richmond, plus commercial refrigeration cover across Essex, Kent and Surrey. Not sure if we reach you? Check our service areas or give us a call.
Frequently Asked Questions
How quickly can you get an engineer out?
We offer 24/7 emergency cover, including evenings and weekends for businesses that trade out of hours. Call us with the fault and your location and we will give you a realistic arrival window, prioritising urgent jobs where stock is at risk.
Should I keep the fridge closed?
Yes. If your fridge or cold room stops cooling, keep the doors shut. A well-sealed commercial fridge can hold a safe temperature for a while if left closed, which buys time until our engineer arrives.
What brands do you repair?
We repair all commercial refrigeration brands including Foster, Williams, Polar, Tefcold, Hoshizaki, True, Gram, Electrolux, Liebherr and more. Our engineers use multi-brand diagnostic tools and read controller faults on Carel, Dixell, Danfoss and Eliwell systems.
Is it worth repairing or should I replace?
For equipment under 7 to 8 years old with a straightforward fault, repair is usually the right call. For older units with recurring problems or obsolete refrigerants, replacement often makes better financial sense. We will give you an honest recommendation either way.