Why is your AC Leaking Water? Causes, Statistics, and Solutions

Imagine coming home after a long day, expecting a cool breeze from your AC, only to find a puddle of water beneath it. AC leaks are more than just an inconvenience; they can signal underlying issues that, if left unattended, may lead to costly repairs. Based on our CRM data, 27% of reported AC issues involve water leakage, making it one of the most frequent problems homeowners face.

Engineer Fixing an leaking AC outdoor unit

How Much Water Should an AC Normally Produce?

Your AC naturally creates condensation as it cools the air. On average, an air conditioning unit expels 5 to 20 gallons of water per day, depending on humidity levels. However, when that water starts pooling indoors instead of draining outside, you’ve got a problem.

7 Common Reasons Your AC Is Leaking Water

  • 1. Clogged Drain Line (41% of Reported Cases)
    • The most frequent culprit, according to our CRM data, is a clogged condensate drain line. Over time, dust, dirt, and algae can build up inside, preventing proper drainage and causing water to back up.
    • Solution: Use a wet/dry vacuum to clear the blockage or call a professional for deep cleaning.
  • 2. Dirty or Frozen Evaporator Coil (22%)
    • A dirty coil restricts airflow, causing the coil to freeze. When it eventually melts, the excess water overflows from the drip pan, leading to leaks.
    • Solution: Regular maintenance and cleaning of coils can prevent this issue.
  • 3. Damaged or Rusted Drain Pan (11%)
    • Drain pans, especially in units over 10 years old, can develop cracks or rust, leading to leaks.
    • Solution: If your AC is older, inspect the pan and replace it if necessary.
  • 4. Improper AC Installation (8%)
    • If your AC is new but still leaking, poor installation could be the issue. An improperly leveled unit can cause water to accumulate in the wrong place.
    • Solution: Ensure the unit is slightly tilted towards the drain line.
  • 5. Low Refrigerant Levels (7%)
    • Low refrigerant can cause pressure drops, leading to frozen coils that eventually thaw and overflow the drain pan.
    • Solution: Have a technician check for refrigerant leaks and refill if needed.
  • 6. Faulty Condensate Pump (6%)
    • Some AC units rely on a pump to push water out. If the pump fails, water has nowhere to go.
    • Solution: Test the pump and replace it if it’s malfunctioning.
  • 7. High Humidity Levels (5%)
    • In extremely humid climates, AC units work harder, leading to excessive condensation that the drain system might struggle to handle.
    • Solution: Use a dehumidifier in combination with your AC.

Preventative Maintenance: How to Avoid AC Leaks

Regular maintenance can prevent over 80% of AC leaks, as per our customer reports. Here’s what you can do:

  • ✔︎ Clean or Replace Air Filters Monthly to prevent airflow restriction.

  • ✔︎ Inspect the Drain Line Every 3-6 Months for clogs.

  • ✔︎ Schedule Professional Tune-ups Annually to keep your AC in optimal condition.

  • ✔︎ Ensure Proper Installation by hiring certified professionals.

For a complete guide on AC maintenance and professional services, visit our air conditioning maintenance page.

If you notice persistent leaks despite DIY fixes, or your AC frequently shuts off, it’s time to call an AC Repair Engineer. Our data shows that 68% of severe AC leaks result from ignored early warning signs, leading to expensive repairs or replacements.

FAQs

Can I use bleach to clean the AC drain line?

Yes, a mix of bleach and water can help prevent mold and algae buildup in the drain line.

How often should I clean my AC filters?

At least once a month, especially during peak summer months.

Does AC water leakage indicate gas leakage?

Not necessarily, but if water leaks accompany poor cooling, you might have a refrigerant issue.

Can I continue using my AC if it’s leaking?

It’s best to turn it off and fix the issue to avoid electrical damage or system failure.

How much does it cost to fix an AC leak?

Repairs can range from £75 to £500, depending on the cause.

Water leaking from your AC is a common but preventable problem. By addressing early warning signs and maintaining your unit regularly, you can extend its lifespan and avoid unnecessary costs. If you’re experiencing AC leaks, don’t wait take action before the issue escalates.

If your GB Controls is displaying an error code, it’s crucial to identify them promptly. Error codes can be very helpful in diagnosing the initial problem.

If you can’t locate what you’re searching for, feel free to call us at 0203 488 1889, and we’ll be glad to assist you.

Error codes for GB Controls Controller:

Error code Description/Control
E1 Defrost in progress
E2 Recovery after defrost
E3 Controller in Stand-by
E4 Condenser clean warning
E5 Door open alarm
E6 Condenser high temperature alarm
E7 Condenser high pressure alarm

LAE Controller Error Codes & Setup Guide

Troubleshooting & Configuration Tips from Be Cool Refrigeration

If you’re running a commercial freezer, cold room, or chiller that uses an LAE temperature controller, knowing how to read and interpret the display codes can save you time, money, and product loss.

This guide outlines common LAE controller error codes, what they mean, and how to access and adjust basic configuration settings — based on our 20+ years of on-site experience helping businesses keep their refrigeration systems running smoothly.

LAE Controller with refrigeration background

LAE Controller Error Codes – What They Mean

Use this table to identify issues when the controller displays an unexpected message:

CodeDescriptionWhat It Means / Action Needed
dEFDefrost in progressNormal cycle — unit is defrosting. No action required.
rEcRecovery after defrostSystem stabilising after defrost. Allow it to finish.
oFFController in Stand-byUnit is turned off or in manual standby. Press ON or check settings.
cLCondenser clean warningScheduled maintenance alert — clean the condenser coils.
doDoor open alarmDoor has been left open — close to reset.
hcCondenser high temperature alarmPoor airflow or blocked fan — inspect and allow unit to cool.
hPCondenser high pressure alarmSystem pressure is too high — call technician.
hiRoom high temperature alarmTemperature has exceeded setpoint range. Investigate cooling issue.
LoRoom low temperature alarmTemperature too low — check setpoints or probe placement.
E1Probe T1 failure (main room sensor)Replace or reconnect probe.
E2Probe T2 failure (evaporator sensor)Often related to defrost cycle — check probe.
E3Probe T3 failure (aux/condenser sensor)May affect condenser or second evaporator — inspect and replace.

How to Enter LAE Configuration Mode

To adjust your settings:

  1. Press SET + UP together for 5 seconds.

  2. Use UP / DOWN to scroll through the parameters.

  3. Press SET to view a parameter’s value.

  4. Hold SET and press UP / DOWN to adjust.

  5. Release SET to save and move to the next parameter.

  6. Exit by pressing nothing for 30 seconds or pressing SET again

Essential Configuration Parameters Explained

Here are some key setup options with plain-English explanations to help you get the best performance:

ParameterWhat It Does
SPL / SPHSets the min/max allowed temperature range. Useful for preventing accidental overcooling/heating.
SPMain setpoint — the temperature you want maintained in the room.
HYSTemperature differential — helps prevent short cycling.
C-HMode selector: use REF for cooling, HEA for heating.
DFTTime between automatic defrosts (in hours). Set based on your frost load.
DTYDefrost type: ELE = electric, GAS = hot gas, OFF = off cycle.
FIDEnables or disables fan operation during defrost.
DLI / DRTSets when defrost should end (based on temperature).
ATO / AHMControls alarm thresholds and how the unit behaves during overheat/high pressure conditions.
OS1–OS3Sensor offsets — helpful if your temperature readings are slightly off.
ATMAlarm threshold method: ABS for absolute values or REL for relative to setpoint.
ACCSets how often the unit reminds you to clean the condenser.
CRTCompressor rest time between cycles — useful for extending equipment life.

Essential Configuration Parameters Explained

Here are some key setup options with plain-English explanations to help you get the best performance:

ParameterWhat It Does
SPL / SPHSets the min/max allowed temperature range. Useful for preventing accidental overcooling/heating.
SPMain setpoint — the temperature you want maintained in the room.
HYSTemperature differential — helps prevent short cycling.
C-HMode selector: use REF for cooling, HEA for heating.
DFTTime between automatic defrosts (in hours). Set based on your frost load.
DTYDefrost type: ELE = electric, GAS = hot gas, OFF = off cycle.
FIDEnables or disables fan operation during defrost.
DLI / DRTSets when defrost should end (based on temperature).
ATO / AHMControls alarm thresholds and how the unit behaves during overheat/high pressure conditions.
OS1–OS3Sensor offsets — helpful if your temperature readings are slightly off.
ATMAlarm threshold method: ABS for absolute values or REL for relative to setpoint.
ACCSets how often the unit reminds you to clean the condenser.
CRTCompressor rest time between cycles — useful for extending equipment life.

Pro Tip: Defrost & Fan Setup for Best Results

  1. If DFM = NON, no defrost will ever run — even manually.

  2. If C-H = HEA, the unit is in heating mode, and defrost won’t trigger.

  3. If DFT = 0, automatic defrost is disabled.

  4. During high pressure alarm, defrost is paused.

  5. During defrost, high temperature alarms are ignored — this is normal.

Want Your System Running at Its Best?

Whether you need help interpreting a code, adjusting setpoints, or planning a full cold room setup we’re here to help. At Be Cool Refrigeration, we’ve supported businesses since 2004 with reliable commercial refrigeration services across the UK.

📞 Call us on 0203 488 1889 or contact us for remote support or an engineer visit.

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